Receptionist in Los Angeles, CA

at Spin Master Careers

Date Posted: 11/12/2019

Job Snapshot

Job Description

Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.

Are you looking to further your career with an industry leading, global children's entertainment company? 

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you! 

What's it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; we are building a legacy and welcome individuals with a proven track record of driving results.  

Job Description:

The Role:

Responsible for maintaining efficient and effective reception practices which support the company and its employees. Key responsibilities include front desk reception and ordering of office supplies. The position requires a mature, methodical, practical and hands-on multi-tasking approach to tasks that might seem ordinary but are essential to the efficiency of operations.


  • Answering a switchboard, responding to all incoming phone calls and e-mails assisting with any inquiries
  • Retrieves messages from voicemail and forwards to appropriate personal
  • Screening calls and forwarding messages to the correct personnel when appropriate
  • Welcomes on site visitors, determines the nature of business.
  • T. responsibility
  • Assists in the booking and maintaining of boardrooms for employees.
  • Communicate important organizational messages companywide in Los Angeles Office
  • Issue monthly parking passes to employees


  • Assists in set-up of company lunches, company meetings, and customer and visitor meetings/lunches.
  • Prepare all outgoing deliveries, e.g. USPS, Fed Ex, UPS, Courier service, including customs requirements; utilize online systems as required, maintain incoming/outgoing record logs
  • Work with Facility Manager to manage employee parking issues
  • Other Duties as required

What we can expect from you:

  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in team problem solving situations; Uses reason even when dealing with emotional topics
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Organizational Support – Follows policies and procedures; Completes tasks correctly and on time; supports organization’s goals and values.
  • Judgment – Displays willingness to make decisions in a timely manner; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
  • Planning/Organization – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Develops realistic action plans.
  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Safety/Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and material properly.

Who’s a good fit for this team:

  • Excellent communication skills
  • Exceptional attention to detail
  • Strong problem solving skills
  • Ability to build credibility with employees
  • Exceptional organization and time management skills with the ability to balance multiple competing demands
  • Outgoing, friendly personality
  • Strong Microsoft Office skills
  • PO processing experience, SAP preferred

You should apply if you have the following:

  • 2-5 years experience as a head receptionist, and at least 1 year experience in administrative assistance


What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun. From top leadership to new and veteran team members alike, everyone at Spin Master embodies our Core Values:
•    Integrity
•    Open Mindset
•    Innovation
•    Partnerships
•    Collaboration
•    Driving Results
•    Entrepreneurship

Follow us on Instagram and Twitter @SpinCareers to stay up to date on Spin Master career opportunities. 

We do appreciate all interest; however only those selected for interview will be contacted.