Quality & Product Assurance Engineer in Los Angeles, CA

at Spin Master Careers

Date Posted: 2/1/2018

Job Snapshot

Job Description

Job Title: Quality & Product Assurance Engineer

Reporting to: Quality Assurance Manager

Location: Los Angeles

 

About Spin Master Corp.

Spin Master (TSX:TOY; www.spinmaster.com) is a leading global children's entertainment company that creates, designs, manufactures, licenses and markets a diversified portfolio of innovative toys, games, products and entertainment properties. Spin Master is best known for award-winning brands including Zoomer™, Bakugan™, Meccano™, and 2017 Toys of the Year, Hatchimals™, Air Hogs™ and PAW Patrol™. Since 2005, Spin Master has received 82 TIA Toy of The Year (TOTY) nominations with 21 wins across a variety of product categories, including 13 TOTY nominations for Innovative Toy of the Year, more than any of its competitors. To date, Spin Master has produced six television series, including 2007 success Bakugan Battle Brawlers and current hit PAW Patrol, which is broadcast in over 160 countries and territories globally. Spin Master employs over 1,000 people globally with offices in Canada, United States, Mexico, France, Italy, United Kingdom, Slovakia, Poland, Germany, Sweden, the Netherlands, China, Hong Kong, Japan, and Australia.

 

Do you love to play? Are you looking for an exciting, vibrant, crazy, fun place to work?  Do you want a chance to help bring smiles to millions of children? In this exciting, dynamic role, you will assist with the introduction of new children’s toys by managing quality, reliability, and safety compliance activities for a wide range of products and brands. During the New Product Introduction (NPI) process, you will help ensure that Spin Master products meet and/or exceed worldwide safety, chemical, and performance requirements, deliver optimal product reliability, and fulfill customer expectations for the product. You will also monitor product performance in the field and use this information to anticipate and prevent issues on future products.

  

Job Overview:

 

Manage quality, reliability, and safety compliance activities during the New Product Introduction (NPI) process to ensure that Spin Master products meet and/or exceed worldwide safety, chemical, and performance requirements, deliver optimal product reliability, and fulfill customer expectations for the product. This position will also monitor product performance in the field and pose improvements as required and use this information to anticipate and prevent issues on future products.

 

Job Responsibilities:

 

  • Perform as QA core team member on project teams; as part of the new product introduction (NPI) team, attend team meetings and lead all quality, safety and reliability activities and requirements to ensure product consistently meets all regulatory and customer requirements
  • Coordinate internal and external testing as required and planned for the development stage.
  • At concept stages of development, conduct FMEA (Failure mode and effects analysis) and other reviews to drive appropriate qualification requirements for downstream stages of testing.
  • Act as liaison during customer trials to facilitate the process.
  • Key interface with global team members on program for continuity and coordination of task completion.
  • Analyze customer return and complaints, and issue and monitor corrective action requests to address root cause.
  • Ensure that packaging labelling specifications for new toys are met, and interact with the packaging department as required.
  • Ensure all requirements are met prior to releasing production or customer shipments.
  • Travel as needed to suppliers and/or customers (less than 10%)
  • Liaise with worldwide regulatory bodies (CPSC, Health Canada, etc.) in maintaining compliance in accordance with industry requirements; coordinate required activities promptly and effectively.
  • Work closely with other functional groups such as Design, Marketing, Customer Care, Sales, Planning and other divisions in Asia and Europe.
  • Other tasks as assigned related to the domain knowledge of QA and the toy and consumer goods industries.
  • Stay abreast of changing global, region-specific regulations, standards, and retailer requirements in order to anticipate potential impacts to processes or products
  • Maintain monthly performance metrics for key operational indicators, where needed
  • Maintain technical files for projects, in accordance with EU requirements
  • Perform training to other departments as required

 

Job Requirements

 Minimum Qualifications:

  • B.Eng / B.Sc
  • 5+ years relevant experience in Quality Engineering for product safety and reliability
  • Compliance experience with agency standards for safety or other similar requirements
  • Desirable experience in areas of mechanical, electro-mechanical, PLC controllers, chemical or manufacturing engineering disciplines
  • Experience with, and knowledge of, one or more of the following specialties desirable: consumer electronics, chemistry, food safety, plastics, clothing/fabrics
  • Superior team and project management skills
  • Problem solving abilities and FMEA /root cause analysis experience
  • Six sigma, lean manufacturing, kaizen highly desirable
  • Excellent interpersonal, communication and negotiation skills
  • Toy industry specific experience is preferred

 

If you were interested in being a part of Spin Master, please send us your applications to jobs@spinmaster.com

 

All Internal applications / referrals, please contact your Talent Acquisition Specialist (HR) @ Spin Master.

 

While applying please ensure that you highlight the source & job title in the subject line.

 

eg: Application for Quality & Product Assurance Engineer & SOURCE: (where you heard about this job)’ in the subject line.

 

We do appreciate all interest; however only those selected for interview will be contacted.