National Account Manager - Switzerland in München

at Spin Master Careers

Date Posted: 7/24/2018

Job Snapshot

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Job Description

 General :

The Key Account Manager is required to maximize opportunities, manage risk, deliver on profitability goals, develop effective long-term business relationships and exceed customer expectations, within their portfolio of accounts.

Specific Responsibilities :

  • Developing bi-annual business plans that deliver upon company goals and meet customer needs
  • Deliver product presentations, business proposals and ad plans to customers on time
  • Understand the customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively
  • Work with support team to develop forecasts that best reflect market realities; update forecasts as required, on a monthly basis as a minimum
  • Timely and effective review of actual performance to ensure goals are achieved and adjust plans as necessary
  • Manage customer specific budgets and update Salesforce
  • Analysis of sell through data and market intelligence to maximize business opportunities while minimising risk
  • Communicate clearly and efficiently with customers; and provide fast solutions to challenges
  • Work proactively and effectively with team members to deliver best possible customer service
  • Work in a team environment with a friendly and diplomatic manner.
  • Quickly gain a thorough understanding of all account business objectives and marketing plans by gaining multi-level and cross functional contacts within your account portfolio
  • Develop innovative sales and marketing led account plans that will maximise Spin Master’s performance within each account
  • Co-ordinate trade marketing and marketing activity within your accounts to ensure delivery of planned volume, distribution and profit targets
  • Maximise account profitability through strategic business planning including, delivery of volume, revenue and margin, creative promotional work, and good use of data to provide customer solutions
  • Work closely with accounts to gain joint agreement on objectives for sales growth whilst managing each account selections process
  • Negotiate at senior level to ensure company maximises the advantage of long term supply agreements and optimises all elements of the marketing mix
  • Accurate forecasting and working closely with the planning team to ensure stock is delivered to accounts as required
  • Flexibility regarding accounts managed
  • Actively work as part of a team to create a solution oriented culture, leading by example
  • Maintain and further develop the strong commercial and personal relationships between SPIN MASTER and your account base and ensure SPIN MASTER  remains a preferred supplier

Reporting Lines

The Key Account Manager reports to the Sales  Manager BE, Switzerland & EU Value added Leader  

List direct reports to this position: N/A

Job Requirements

 Required Skill Set :

  • Demonstrated success managing a business portfolio
  • Customer driven approach and a “go-getter” attitude
  • Ability to build and maintain relationships, both externally and internally
  • Proficiency in MS Office software (Excel, Word, PowerPoint), SAP, Salesforce an asset
  • Demonstrated organization, planning and communication skills
  • Goal oriented to achieve targets through self-motivation, persistence & determination
  • Ability to create and maintain business presentations, Excel files, read POS reports
  • Full clean driving license
  • Fluent in English and German

Required Qualifications & Experience :

  • Bachelor’s degree
  • Minimum 5 years of experience in similar role in the CPG or Toy industry preferred
  • Retail experience preferred


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