Inside Sales Manager in Toronto

at Spin Master Careers

Date Posted: 7/21/2018

Job Snapshot

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Job Description

GUND, A Division of Spin Master Inc.

Telesales Manager - Toronto


Are you a kid at heart looking to build a career with a leading global children's entertainment company?

At GUND a Division of Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!

What’s it like to work here?

GUND a Division of Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

The Job:

The Telesales Manager will be responsible for managing and coaching a team of Telesales Account Representatives to achieve and exceed company sales goals and individual quotas. Work with the Telesales Account Representatives to identify and cultivate prospective and existing customers, create outreach and sales messaging, and identify and close opportunities. Responsible to manage the activities and development of the Telesales Account Representatives and create a competitive, collaborative, high performance sales team

What we can expect from you: 

  • Ensuring the team meets the sales targets through performance management.
  • Instill a disciplined use of CRM system for forecasting opportunities, customer/sales rep interactions and customer management.
  • Manage and motivate the Telesales team to continually contact new and existing customers to discuss their needs and to explain how specific products and promotions can meet these needs.
  • Document and report on customer needs while working closely with brand management to develop identify gaps in our product lines or upcoming trends that should be capitalized on.
  • Collaborate with sales leadership and Marketing to develop and execute on campaigns that help ensure demand for our products via the right messaging and timely/relevant promotions.
  • Coach and develop Telesales team members by identifying, planning and participating in ongoing professional development for Telesales Account Representatives.
  • Provide daily, weekly, or monthly performance and analytic reports determined by executive leadership. This includes monthly forecast, pipeline, and other strategic reports outlined.

Job Requirements

 Who’s a good fit for this team: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Light physical effort equal to frequent lifting or moving of lightweight materials.
  • Regularly required to sit or stand, bend and reach, use hands to handle objects.
  • The noise level in the work environment is usually moderate.


 You should apply if you have the following: 

  • 5 + years of proven overachievement in revenue goals.
  • Solid track record of managing a team of Telesales Account Representatives creating a positive, productive and collaborative sales environment that ensures motivation and achievement of results.
  • Excellent analytical skills and developing strategies based on evolving data.
  • Demonstrated consistent tenacity and drive to achieve goals.
  • Hands on experience with (or other CRM) and Excel.
  • Experience in a business development or cold-calling sales environment.
  • Excellent verbal and written communication skills.
  • Experience in a startup environment, is preferred.
  • BS/BA degree preferred.
  • Ability to travel as required to meetings/Trade Shows.
  • Must be able to work from Edison, NJ.


What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun. From top leadership to new and veteran team members alike, everyone at Spin Master embodies our Core Values:

  • Integrity
  • Open Mindset
  • Innovation
  • Partnerships
  • Collaboration
  • Driving Results
  • Entrepreneurship  

When applying please ensure that you highlight the source & job title in the subject line.

eg: Application for ‘ Job Title & SOURCE: (where you heard about this job) in the subject line.

We do appreciate all interest; however only those selected for interview will be contacted.